Refund policy

Refunds & Returns

At WildeVale, we want every order to feel like a sure thing. Our products are designed to create calm, beauty, and presence in everyday life. If something doesn’t land that way for you, we take that seriously.

Our Promise

If you’re not completely satisfied with your purchase for any reason, we’re happy to offer a full refund.

You don’t need to worry about whether it qualifies. If it didn’t feel right, we’ll make it right.

How It Works

• Requests must be made within 30 days of delivery.
• Once approved, we’ll issue a full refund to your original payment method.
• In most cases, you won’t need to return the product.

Because many of our items are personal or sensory in nature, we focus on making the experience right rather than requiring returns.

How to Request a Refund

Email us at support@wildevale.com with your order number and a brief note. You don’t need to explain more than you want to.

We’ll take care of the rest.

A Note on Fair Use

Our refund policy is built on trust. While we reserve the right to review or limit refunds in rare cases of repeated misuse, our goal is always to handle concerns with care, kindness, and respect.